NAB has been named Roy Morgan Major Bank of the Year for Customer Satisfaction 2025.This award is recognising improvements driven by listening to consumers and fixing the everyday issues that matter most.
30 April 2026 | 1 min read
24 February 2026
NAB Group Chief Executive Officer Andrew Irvine today announced the following changes to the Bank’s Executive Leadership Team
- Long-standing Group Executive Shaun Dooley has confirmed his intention to retire by the end of 2026. Mr Dooley, a 33-year veteran of the bank, has been Group Chief Risk Officer since 2018 and acting Group Chief Financial Officer since March 2025. NAB will undertake a recruitment process for the Group Chief Risk Officer role.
- Inder Singh, announced in August 2025 as NAB’s new Group Chief Financial Officer and Group Executive Strategy, will start with NAB on 2 March, after which Mr Dooley will revert to the role of Group Chief Risk Officer.
NAB Group Chief Executive Officer Andrew Irvine said:
“Shaun has been an outstanding contributor to NAB and banking. He is a highly respected industry leader who will be deeply missed at NAB.
“Shaun’s decision allows us to plan for a smooth transition as we continue to evolve our senior executive team to drive greater customer focus and business growth. We look forward to Inder starting as Group CFO. He is a high calibre executive who joins our bank at an exciting time for NAB.”
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