For businesses that may not be eligible under the program, Mr Auerbach said NAB remains focused on working closely with customers to understand their circumstances and help explore appropriate support options.
“Our bankers have already proactively reached out to over 200,000 business customers to understand what they’re dealing with and what support may be most helpful,” Mr Auerbach said.
“Strong small and medium businesses are at the heart of the economy, and our role as Australia’s largest business bank is to work alongside customers, listen to what they need, and help them navigate their options, whether through government support or other banking solutions.
“We encourage businesses under pressure to have a conversation with their bank early. Even if you’re unsure what support might be right, talking it through can help clarify the options available.”