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image of two women in front of a set of stairs
  • Scams

Leading the fight against sextortion

NAB has taken an industry-leading role in the fight against sextortion, a form of sexual exploitation and online blackmail that involves threats to share sexual images or videos of the victim.

  • 16.12.2024
  • Time to read 3 min read
women in dark red coat with sunglasses and arms full of shopping bags
  • Scams

Black Friday-Cyber Monday scams explained: how they work, common red flags and ways to protect yourself

With millions of Australians shopping the Black Friday and Cyber Monday sales, NAB is helping bargain hunters know how to recognise a deal from a steal.

  • 25.11.2024
  • Time to read 1 min read
woman on chair with credit / debit card in hand and computer on lap. she is surrounded by presents.
  • Scams

Steal or deal? NAB urges Black Friday shoppers to recognise the red flags of scams

NAB is warning millions of Australians shopping the Black Friday and Cyber Monday sales to know how to recognise a deal from a steal.

  • 25.11.2024
  • Time to read 2 min read
mobile phone with exclamation points jumping out of it while a person also holds a debit / credit card
  • Scams

NAB joins BioCatch Trust Australia to protect customers from scams and fraud

NAB has joined BioCatch Trust Australia as part of ongoing efforts to tackle the scam epidemic targeting Australians.

  • 20.11.2024
  • Time to read 2 min read
A blurred image of people watching a concert
  • Scams

NAB urges Coldplay fans to avoid a rush of blood amid ticket scam warning

Fans desperate to attend sold out concerts, including Coldplay’s world tour, are being warned of trouble from criminals looking to rip them off via ticket scams on social media and online marketplaces.

  • 28.10.2024
  • Time to read 3 min read
  • Scams

Tyla’s ticket scam save

NAB customer Anna thought she’d finally found an elusive ticket to one of the year’s hottest concerts – Coldplay. But it threatened to be trouble until Fraud Analyst Tyla Dillon stepped in.

  • 28.10.2024
  • Time to read 3 min read
  • Scams

Bronte the banker battles a scammer in the background

When NAB customer adviser Bronte Chatfield answered a normal customer call, she didn’t expect to overhear the elderly man on the other end being coached by a criminal.

  • 18.09.2024
  • Time to read 4 min read
mobile phone with exclamation points jumping out of it while a person also holds a debit / credit card
  • Scams

NAB welcomes Australian Government Scam Codes Legislation consultation

NAB today welcomed the release of draft legislation that will establish the Scams Prevention Framework, putting in place Scam Codes across digital and social media companies, telecommunications providers and banks to protect Australians from scams.

  • 13.09.2024
  • Time to read 1 min read
Ariel image of the MCG in Melbourne and surrounds
  • Scams

Explainer – The footy fans’ guide to ticket scams

As the AFL finals series continues and NRL’s begins, NAB is urging supporters to be vigilant to avoid ticket scams.

  • 11.09.2024
  • Time to read 1 min read
Image of a person looking out the window at an airport. A plane is departing outside.
  • Scams

Explainer – three travel scams to watch out for while chasing a European or North American summer

NAB shares the three travel scams to watch out for as hundreds of thousands of Aussies prepare escape winter down under and travel to Europe or North America.

  • 11.09.2024
  • Time to read 1 min read
  • Scams

NAB and AFP warn Australians on scams

NAB Executive Group Investigations Chris Sheehan joined Australian Federal Police (AFP) Acting Assistant Commissioner Cyber Commander Chris Goldsmid for a discussion at an Trans-Tasman Business Circle event in Sydney on Wednesday.

  • 29.08.2024
  • Time to read 3 min read
NAB customer Philip Waller is sharing his story about scams in a bid to help others.
  • Scams

“It was just too believable”

An alleged message from “Microsoft” telling NAB customer Philip Waller his computer had been hacked was the start of a sophisticated remote access scam.

  • 26.08.2024
  • Time to read 5 min read
  • Scams

“For your eyes only”: the bankers in a 24/7 fight against remote access scams

Laura* thought she was transferring nearly $5,000 at the request of a NAB banker. If the transaction had gone through, she could have lost her life savings of more than $100,000. 

  • 20.08.2024
  • Time to read 3 min read
Person holding phone
  • Scams

From near scam-astrope to customer victory. How vigilance saved a NAB customer $3 million

When Jamie*, a NAB business customer, received a text from his EA, asking him about the weather in Darwin, he knew something wasn’t quite right.

  • 09.08.2024
  • Time to read 3 min read
Image of a man in a suit and tie smiling.
  • Scams

We must stop the crime before it happens to stem the scam epidemic

NAB Executive, Group Investigations, Chris Sheehan writes about how NAB is working to stem the scams epidemic, and the Australian Government’s intended Scam Code model.

  • 29.07.2024
  • Time to read 4 min read
person on phone with coffee in shot
  • Scams

Customers abandon more than $100m in possible scam payments

NAB’s payment alerts have seen customers abandon more $100 million in payments in the 15 months since the initiative was introduced to digital banking, new insights reveal.

  • 01.07.2024
  • Time to read 3 min read