NAB offers Disaster Relief Grants for Little Desert and Grampians bushfires

_{Published on 31.01.2025}

NAB is providing $1,000 grants and additional financial relief to customers severely impacted by the Little Desert National Park and Grampians National Park bushfires, to assist them in the immediate aftermath of a second bushfire impacting the region.

The grants will help NAB customers who have suffered significant damage to their home, farm, or business, to cover emergency expenses.

NAB Business Bank Executive for Western Victoria & South East SA Nathan Smith said a range of support measures – from grants to loan payment deferrals and other relief measures – were in place to help NAB customers left devastated by the bushfires.

“We recognise this region has suffered extensively from bushfires this summer. The community has endured significant challenges in recent months,” Mr Smith said.

“Local farms and businesses in the region are doing it tough. That’s why NAB is offering immediate assistance and making $1,000 grants available to help those most affected.”

“NAB customers impacted in the local government areas of Horsham, Hindmarsh, Ararat, Northern Grampians and Southern Grampians are encouraged to contact us as soon as possible.”

Further support is available for NAB customers directly impacted, including:

• Loan deferral or reduced repayment arrangements for home, personal and some business loans.
• Hardship support for customers struggling to make minimum monthly payments on personal loans, home loans or credit cards.
• Deferring upcoming credit card payments.
• Waiving and/or refunding fees and charges, including merchant terminal fees and early access fees to term deposits.

NAB colleagues who have been evacuated from their place of residence or cut off from support services can also access funds to assist with accessing temporary accommodation and everyday essentials.

For further assistance, impacted customers are encouraged to visit Natural Disaster Relief and Support at nab.com.au, opens in new window. If a customer is unable to access the internet, over the phone assistance is available by calling:

• Individuals: 1300 308 132 Mon – Fri, 8:00am to 7:00pm ADST.
• Businesses: 1300 769 650 Mon – Fri, 8:00am to 5:00pm ADST.

All enquiries will be assessed on a case-by-case basis by the NAB Assist team to determine eligibility. Disaster Relief Grants for impacted customers will remain open until 14 February 2025.

Grants are not available for damage to personal items and appliances, gardens, or loss or damage to investment properties or holiday homes. NAB also has a longstanding policy to provide employees who are emergency service volunteers as much paid crisis leave as they require during emergencies.