Customers

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  • Business

Fresh flavours and customer focus: il Mercato Centrale, backed by NAB

NAB customer, il Mercato Centrale is using customer feedback to deliver fresh flavours and an immersive Italian experience, underpinned by a focus on growth and expansion.

  • 07.11.2024
  • Time to read 1 min read
  • Property

Piercing the gloom in the apartment market

Property investment and development management group Local is working on three Melbourne projects with a difference as build-to-rent fashions a place in the Australian landscape.

  • 31.10.2024
  • Time to read 5 min read
  • Scams

NAB urges Coldplay fans to avoid a rush of blood amid ticket scam warning

Fans desperate to attend sold out concerts, including Coldplay’s world tour, are being warned of trouble from criminals looking to rip them off via ticket scams on social media and online marketplaces.

  • 28.10.2024
  • Time to read 3 min read
  • Scams

Tyla’s ticket scam save

NAB customer Anna thought she’d finally found an elusive ticket to one of the year’s hottest concerts – Coldplay. But it threatened to be trouble until Fraud Analyst Tyla Dillon stepped in.

  • 28.10.2024
  • Time to read 3 min read
  • Customers

Becoming Australia and NZ’s most customer-centric company

NAB has this week launched an evolution of its strategy, with CEO Andrew Irvine saying it’s time to raise the bar.

  • 24.10.2024
  • Time to read 1 min read
  • Economy

Housing, interest rates, the economy: NAB CEO Andrew Irvine interview with 3AW’s Tom Elliott

NAB CEO Andrew Irvine spoke to 3AW host Tom Elliott on Monday 14 October on topics including housing, interest rates and the economy. The full transcript is below.

  • 14.10.2024
  • Time to read 14 min read
  • Business

New NAB Portal Pay to simplify and streamline property payments

NAB’s new payment platform will help reduce the complexities and administration burden traditionally associated with property sales and rental transactions.   

  • 20.09.2024
  • Time to read 3 min read
  • Scams

“It was just too believable”

An alleged message from “Microsoft” telling NAB customer Philip Waller his computer had been hacked was the start of a sophisticated remote access scam.

  • 26.08.2024
  • Time to read 5 min read
  • Customers

Budgeting with heart: Australians prioritise family and furry friends

When it comes to budgeting, Australians are sacrificing smaller, regular purchases to free up money to keep spending on what they love most – their kids and pets.

  • 16.07.2024
  • Time to read 3 min read
  • Economy

Australia needs best alarm system on the street: NAB CEO addresses ABA Conference

In a panel discussion at the ABA Conference, NAB CEO Andrew Irvine discussed how the industry was responding to key issues including housing, cost-of-living, and scams and fraud.

  • 26.06.2024
  • Time to read 3 min read
  • Diversity

“This creates a safe space for me”

NAB has made it easier for customers who identify as trans and gender diverse to affirm their identity.

  • 04.04.2024
  • Time to read 2 min read
  • Customers

New NAB CEO pens letter of thanks and support to customers

New NAB CEO Andrew Irvine has written to customers reiterating NAB’s support on issues, including the rising cost of living and scams.

  • 02.04.2024
  • Time to read 2 min read
  • Volunteering

Doing good and making a difference on Good Friday

NAB’s Paula Kotzapanagiotis celebrates two Easters, has two bunnies, plus two solid reasons for volunteering for the RCH Good Friday Appeal.

  • 25.03.2024
  • Time to read 3 min read
  • Scams

NAB expands payment alert technology to target invoice scams

NAB will expand its suspicious payment alerts to target invoice and romance scams as new insights reveal Australians are willing to let their bank know and share more information about them and their banking to protect them from criminals.

  • 22.03.2024
  • Time to read 4 min read
  • Affordable housing

Tiny homes the key to big housing affordability challenge

Can tiny homes solve the housing affordability crisis? This form of modular housing is helping community housing provider and NAB customer Junction get homes on the ground.

  • 21.03.2024
  • Time to read 1 min read
  • Customers

$25 million dollar scam attempt foiled by NAB bankers

Every year, thousands of Australians are impacted by scams. From investment scams to invoice scams, they are becoming more sophisticated and have been growing exponentially over the past few years. It was this sophistication that almost cost NAB customer, John Smith $25 million.

  • 20.03.2024
  • Time to read 2 min read