19 June 2026


  • New Financial Centre opens at Macquarie Park

  • Bringing everyday banking and specialist expertise together in one place

  • Part of NAB’s continued investment in branches and face-to-face banking

NAB is strengthening its presence in one of Sydney’s fast-growing regions, opening a new Financial Centre in Macquarie Park to support growing demand for in-person banking and specialist advice. 

Located within Macquarie Shopping Centre, the site sits in one of the city’s fastest-expanding corridors -home to a surge in apartment living, students, and small businesses.

The financial centre brings together everyday banking, home lending, premier and private banking and small business specialists under one roof, giving locals a single place for life’s bigger money decisions.

One location for home loans, business banking and premier banking

It’s the latest move in NAB’s national rollout of financial centres, following strong early demand at its Chatswood site.

Since opening in February, Chatswood has already seen around a 30% uplift in customer activity across home lending, private banking and small business, with more customers seeking help with complex needs – such as home loans or business expansion – driving an increase in pre-booked appointments and referrals to specialist bankers. 

NAB Executive Paul Carter said the site, which is NAB’s first financial centre located inside a shopping centre, reflects the bank’s investment in expert, face-to-face support - even as digital banking continues to grow.

“Most people are happy jumping on the app for everyday banking, but when it comes to the big decisions, that’s where we’re seeing demand for real expertise,” Mr Carter said.

“Customers don’t think in terms of products or departments, they just want things sorted.

“These centres bring our experts together so it’s easier to move between teams and get the right support in one place. For customers, that means they can walk in with a question and leave with a plan.”

NAB Macquarie Financial Centre open for expert banking support

NAB Macquarie Financial Centre team NAB Macquarie Financial Centre open for expert banking support

Macquarie Financial Centre Branch Manager Amit Kumar said the new site was well placed to support one of Sydney’s fastest-growing communities. 

“This is a really dynamic part of Sydney, with more people moving in, more businesses opening and all types of customers walking through our doors each week,” Mr Kumar said.

“We’ve got a cracker team of specialists working side-by-side on the floor, so whether someone’s asking about a home loan, a business idea or their everyday banking, we can connect them to the right expert straight away, so they can have one conversation that flows.

The centre includes a concierge-style welcome area to direct customers to the right support, along with private meeting spaces and access to specialists both in person and via video.

Customers can also choose how they bank, with self-service options for quick transactions alongside in-person support when they need it most.

The Macquarie Financial Centre, which opens Monday June 23, is part of NAB’s $109 million investment program over two years to upgrade 170 branches across Australia, including 120 branches in regional communities.

Banking services explained:

  • Private Banking: A highly personalised banking and wealth service for high net worth individuals and families with complex financial needs, delivered through specialist relationship teams.

  • Premier Banking: Priority, personalised banking for customers with more complex banking and wealth needs.

  • Home Lending: Loans and support to help customers buy, build, invest in or refinance residential property.

  • Everyday Banking: Services that help customers manage their money day to day, including accounts, payments and digital banking.

  • Small Business Banking: Banking and finance solutions that support businesses to manage cash flow, invest and grow.

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