NAB here to help new parents

Share

Share

New parents finding home loan repayments challenging may now be eligible for additional support under a new offering from NAB Assist.  

The new initiative will enable eligible customers on parental leave the option of a reduction of up to 75% on their home loan payments for six months.  

NAB Assist Executive, Stephanie Boag, said that this move would be a game changer for many new families and could be critical for those customers challenged by a rising cost of living. 

“Having a child or adding to the family can be a shock, not only in terms of the sleep deprivation, but also when it comes to making ends meet,” Ms Boag said. 

“When a parent on parental leave gets in touch with us to flag concerns about meeting their financial commitments, we’ve decided as a team to offer reduced payments on their home loan with no need to check back in with us for six months.    

“We’re hoping this will give them more time to enjoy their new family and a clear path to get back on track sooner.”  

Customers looking to access NAB Assist’s parental support initiative online or by calling 1800 701 599. The support is available to eligible home loan customers on principal and interest or interest only home loans.  

Customers need to be on parental leave, or going on parental leave in the next month, and will be assessed on whether they can make a minimum repayment of at least 25%.   

Ms Boag urged any customers who were concerned about their financial position to get in touch with their bank.  

“If you are worried about being able to make your repayments, please contact your bank. There are lots of options available and we are here to help.” Ms Boag said.   

Customers, banking & finance

SEE ALL TOPICS

Media Enquiries

For all media enquiries, please contact the NAB Media Line on 03 7035 5015

Related Articles

  • Media Release

Teens surprisingly ‘confident’ about money

Aussie teens report feeling confident about their financial skills but are keen to learn more about money outside the classroom, according to new NAB Economics data.

  • 21.04.2025
  • Time to read 2 min read
  • Property

NAB sees lending rise as buyers regain confidence

Autumn is often one of the more practical periods on Australia’s property calendar. Summer’s distractions are out of the way, and winter’s slowdown hasn’t set in yet.

  • 17.04.2025
  • Time to read 2 min read
  • Media Release

Cracking regional tourism spending tipped for extended Easter and ANZAC Day holiday

Regional towns across the country are expecting a bumper spending period this Easter as travellers flock to the regions to enjoy an extra-long holiday period.

  • 17.04.2025
  • Time to read 1 min read

Quick links

Business Research and Insights

For more business news and analysis, visit NAB’s Business Research and Insights .

NAB Security Podcast

For more insights about cyber security and fraud, and practical tips on how to stay safe, listen in to NAB’s Security Podcast series.

NAB tech blog

For more insights about technology and the digital developments enabling change for customers, visit the NAB tech blog on Medium.