NAB supports customers affected by QLD bushfires

Share

Share

NAB has today confirmed its disaster relief package is available to support customers and businesses affected by bushfires in the Central and Northern Queensland area.

Measures available to customers include:

  • Credit card and personal loan relief where appropriate;
  • Suspending home and personal loan repayments;
  • Waiving costs and charges for withdrawing term deposits early;
  • Waiving home loan and personal loan application fees;
  • Support to manage existing agribusiness bank facilities;
  • Support to restructure other existing bank facilities; and
  • Making available to customers, a well-being support service provided under NAB’s counselling services.

Further assistance

  • Customers who need help with their finances can visit their nearest open NAB branch, contact their banker directly or call NAB Assist on 1800 701 599 (8am-8pm Mon-Fri, or 9am-1pm on Saturdays AEST/AEDT).
  • Small business that need help can call 1300 961 577.
  • Agri customers that need help can contact their banker.
  • For emergency claims, or general insurance, call 1300 555 013.
  • For Property and motor vehicle insurance assistance, call 132 652.

NAB Regional Customer Executive, QLD Regional and Agribusiness, John Avent said, “It’s been a difficult time for people in the affected areas and we know this has impacted a lot of people – we are here to help and the number one priority is to stay safe.”

“We are here to support all NAB customers, employees and the wider community. Anyone who needs assistance or advice can contact us so we can discuss their circumstances and work out the best way to help.”

For further information:

NAB Media

Calum Young

M: +61 (0) 472 863 630

Customers, banking & finance

SEE ALL TOPICS

Related Articles

  • Business

The first family of Hardware Lane grows

Max On Hardware has long been an icon of Melbourne’s Hardware Lane.  Now, after weathering the pandemic, the family behind the restaurant is turning their attention to expansion.

  • 06.12.2021
  • Time to read 2 min read
  • Disaster relief

NAB to provide $1,000 grants to customers impacted by floods

NAB today announced $1,000 grants to support customers affected by floods in Inglewood, Queensland, and surrounding areas.

  • 03.12.2021
  • Time to read 1 min read

Quick links

Business Research and Insights

For more business news and analysis, visit NAB’s Business Research and Insights .

NAB Security Podcast

For more insights about cyber security and fraud, and practical tips on how to stay safe, listen in to NAB’s Security Podcast series.

NAB tech blog

For more insights about technology and the digital developments enabling change for customers, visit the NAB tech blog on Medium.