NAB CEO Andrew Irvine has written to customers reiterating NAB’s focus on supporting customers with the cost of living and scams, and thanking customers for banking with NAB.

In the letter, Mr Irvine said he had been fortunate to connect with many NAB customers during 2024, and is grateful for their continued support.

“We exist because of our customers, and we are proud to have supported many of you to buy your own home or start and build your businesses.

“Australians possess a can-do spirit and a tremendous ability to find opportunity in challenge. This is being tested at the moment by cost of living pressures and inflation,” Mr Irvine writes.

“The festive season can be particularly difficult especially for those finding it tough to pay the bills and afford everyday essentials. We are here to help those customers who need extra financial support with our dedicated Customer Care team.”

“As Australia’s leading business bank, we want to help our business customers to thrive and achieve their goals.  Thankfully, most Australian businesses are doing just this, and Australia can expect growth in FY25. That’s important because small businesses really are the heartbeat of our economy – two thirds of Australians own or are employed by a small business.”

Customers in need of financial assistance are encouraged to get in touch with us so we can help. Find out more at nab.com.au/wecare.