“At NAB we understand there are times in life when our customers face extremely difficult circumstances, and this is one of them.

We are actively contacting customers to let them know they are able to access a range of support and services immediately.

This includes one on one specialised support by our dedicated NAB Assist team, home loan payment relief for up to six months including interest fee reversal and assistance with other accounts they have with us.

We remain committed to helping our customers throughout this ordeal and want them to know they are not alone.

Concerned NAB customers can call 1800 701 599 for assistance.”

Chief Customer Officer, Consumer Banking, Mike Baird.