The ribbon has been cut, and NAB has officially opened the doors to its new Devonport Branch, following a $1.7 million investment in the Tasmanian city.
NAB’s Tasmanian Retail Customer Executive Karen Ford said the team are excited to continue to help customers from their new-look site.
“We’ve been a part of the Devonport community for more than 50 years, and are looking forward to serving our customers in our new space, a few doors down at 45 Rooke Street.”
“The new branch is an open-plan design, with meeting rooms, areas for conversations with banking specialists, a 24/7 Smart ATM and a digital banking education space with iPads for customers to use for online banking.”
A little piece of history
While the new Devonport Branch is kitted out with the latest banking equipment, there is one community relic that will take pride of place for the team.
A few years ago, a customer gifted Customer Advisor Kathy Dobson a click-clack machine. Before the advent of payment terminals, the device was used by merchants to manually record credit card transactions.
Kathy made sure to pack the banking antique when the team relocated to the other end of the Rooke Street mall.
“A customer in the community had held on to it for years but decided it should be sitting in the branch with us,” Kathy said.
“I just love it and I didn’t want to give it up in the move. It’s a nice reminder of how connected to the community we are.
“I’ve written History 101 on the top of it to show my younger colleagues, like Connor Brady, how far our equipment has come.
