NAB extends $1,000 grants to flood-hit South Australian customers



NAB has today extended the availability for $1,000 grants until 24 January, to assist customers severely affected by flooding in officially declared disaster areas along the River Murray in South Australia.

The grants will remain available to customers for a further three weeks and will provide access to funds for those experiencing major structural damage or severe internal damage to their property.

This includes business and agriculture customers who have suffered severe damage to property, equipment and fencing, or loss of stock or livestock.

Grants are available to customers who have suffered significant damage to their primary place of residence. Grants are not available for minor damage to homes or for damage to personal items and appliances, sheds, garages, or gardens, or loss or damage to investment properties or holiday homes.

NAB Executive Retail, Krissie Jones, said conditions were worsening in some flood-affected communities and NAB was here to help.

“The flooding in the Riverland region is now expected to peak later than originally predicted, with emergency warnings impacting a number of communities in the area,” Ms Jones said.

“Flood levels in many areas are expected to peak between Christmas and the New Year – we will continue to make sure anyone affected can get the support they need.”

In addition to $1,000 grants, NAB is offering customers severely affected by flooding, loan deferral or reduced payment arrangements, and waiving of some fees or charges relating to their accounts.

How to apply for NAB customer support

NAB customers who live in officially declared disaster areas, as listed by the Department of Home Affairs’ Disaster Assist website may be eligible for grants and other customer support. All enquiries will be assessed on a case-by-case basis and require evidence showing significant property damage.

For further assistance customers can call NAB Assist on 1300 308 132 or 1300 769 650 for business customers.

NAB customer grant applications will be open until 16 January 2023 and will provide initial support of up to a total of $1,000,000. Any further customer support measures will be considered as the situation evolves.

Previously announced support measures can be found here.



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For all media enquiries, please contact the NAB Media Line on 03 7035 5015

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