NAB reveals upgraded branch in the NT



  • NAB’s Darwin Banking Hub has reopened with state-of-the-art banking facilities following a $3.6 million refurbishment
  • Darwin is NAB’s 200th location to be transformed as part of its branch transformation program
  • More than $280 million has been invested in NAB’s branch network since October 2019
Outside of NAB Darwin Hub
NAB Darwin Banking Hub, 71 Smith St, Darwin

The NAB team in Darwin has welcomed the community to the new-look banking hub in the heart of the CBD at a launch event this week, following a major refurbishment.

The $3.6 million refurbished site on Smith St now provides state-of-the-art banking facilities, with an open plan design and new equipment to make banking easier for customers.

NAB Executive Retail, NT, Libby Greenwood said the renovation is NAB’s latest investment in the Territory.

“NAB has been a part of Darwin since 1955, and it’s great to see this multi-million-dollar investment in the heart of the CBD which gives us even an even greater presence in the Top End,” Ms Greenwood said.

“We know Darwin is an economic powerhouse and we’re excited to have new facilities for our customers and our team of bankers serving a range of customers.”

General Manager of NTRS – a waste management and recycling solutions company based in Darwin – John Fortescue, welcomed news that the hub had reopened.

“The Darwin economy seems quite buoyant at the moment, and having NAB invest here is a good sign for businesses,” Mr Fortescue said.

“As a customer, it’s great to come along to networking events at the branch. It seems an impressive space to connect with other Darwin businesses and a good spot for conversations about our business with our bankers.”

The refurbishment in Darwin follows upgrades to the Alice Springs branch, which reopened in July, after a $2.3 million refurbishment to improve the banking facilities in Alice Springs.

NAB’s history in Darwin


Black and white photos of a tractor outside a bank building, lifting a large safe
Transporting a safe when the branch relocated, ~1950s, from NAB archives.
Black and white photo of the outside of a bank branch
The outside of a NAB branch in Darwin in 1973, from NAB archives

The Double Ton at Darwin

The Darwin banking hub marks a significant milestone in NAB’s branch transformation program, as the 200th location to transformed.

Since October 2019, 200 NAB branches across Australia have been upgraded to reflect the way customers are choosing to bank today.

This has seen teams of tradespeople across the country apply around 26,000 litres of paint, nearly 50,000m2 of flooring and nearly 400 red stars to new and refurbished locations.

NAB’s Executive for transformation, David Banks, points out that we’re seeing the single largest transformation in banking in Australia’s history.

“With more than 93% of transactions in Australia taking place online, and increasing, we’re seeing changes in how customers are performing their banking, and this means we’ve had to adjust how and where we serve our customers.”

“All of our new branches are designed around purpose-built spaces for in-depth conversations between a customer and banker, as well as digital education areas where bankers can show customers how to set themselves up for internet banking and how they can perform most of their banking needs whenever they like.”


Completed transformations

1. Oakleigh 51. Newcastle 101. Kerang 151. Victoria Park
2. Dandenong Plaza 52. Port Macquarie 102. Kiama 152. Albany
3. Auburn 53. Taree 103. Chinchilla 153. Albury BBC
4. Merrylands 54. Camberwell BBC 104. Nagambie 154. Lismore
5. Fountain Gate 55. Gympie 105. Macksville 155. Noosa
6. Penrith 56. Hobart BBC 106. Armidale 156. Croydon
7. Tamworth Hub 57. Canberra City 107. Marrickville 157. Miranda
8. Penrith BBC 58. Northland Shopping Centre 108. Rockdale 158. Albury
9. NAB Place (QLD) 59. Richmond (VIC) 109. Rockhampton North 159. Shellharbour
10. Hornsby BBC 60. Claremont 110. Watergardens S/C 160. Kew
11. Bankstown BBC 61. Strathpine 111. Earlville 161. Port Adelaide
12. Chinatown 62. Delacombe 112. Modbury Plaza 162. Point Cook
13. Chermside 63. Gisborne 113. Broadmeadows 163. Marion Shopping Centre
14. Doncaster East 64. Cobram 114. Bankstown North Terrace 164. Tweed
15. Southland Shopping Centre 65. Thursday Island 115. East Maitland BBC 165. Dalby
16. Liverpool 66. Preston BBC 116. Mount Ommaney 166. Inverell
17. Brandon Park 67. Nowra 117. East Maitland (Retail) 167. Glendale
18. Rouse Hill 68. Central West BBC (Niddrie) 118. Roselands 168. Frankston
19. Southport Hub 69. Echuca 119. Ashfield 169. Narrabri
20. Burleigh Waters 70. Rockingham City 120. Caringbah 170. Toowoomba
21. Chermside BBC 71. Woden 121. Geelong Westfield 171. Wagga Wagga
22. Pitt & Hunter Streets* 72. Clifford Gardens 122. Kyabram 172. Parkes
23. Airport West 73. Tuggerah 123. Ulladulla 173. Blacktown
24. Doncaster Shoppingtown 74. Smithfield 124. Benalla 174. Knox
25. Berwick 75. Mandurah 125. Corowa 175. Castle Hill
26. Eastgardens 76. Plenty Valley 126. Tahmoor 176. Indooroopilly
27. 330 Collins Street 77. Belmont 127. Childers 177. Emerald – QLD
28. Coffs Harbour Hub 78. Collins Arch 128. 395 Bourke St 178. Moonee Ponds
29. 535 Bourke St – Melb 79. Barangaroo 129. Sale 179. Mudgee
30. Pitt & Bathurst 80. Camperdown 130. Erina 180. Carindale
31. Batemans Bay 81. Mackay 131. South Yarra 181. Glenorchy Northgate
32. Mascot 82. Hobart Office 132. Manly 182. North Lakes
33. St Marys 83. NAB on George 133. Newtown 183. Marion Shopping Centre
34. Norwest 84. Thuringowa Central 134. Geelong West 184. Hurstville
35. Martin Place 85. Campbelltown/Gregory Hills BBC 135. Eastern Branch 185. Epping
36. Orange 86. Ipswich Riverlink 136. Mulgrave Waverley Gardens 186. Bathurst
37. Cairns Central 87. Mirrabooka 137. Ashgrove 187. Bunbury
38. Launceston 88. Booragoon 138. Waurn Ponds 188. Goulburn
39. Brisbane Queen Street Mall 89. Helensvale 139. Crows Nest 189. Wonthaggi
40. Bentleigh 90. Byron Bay 140. Mildura 190. Caloundra
41. Adelaide Office 91. Malvern 141. Camberwell Junction 191. Dubbo
42. Morayfield 92. Chadstone 142. Waverley BBC 192. Hamilton (VIC)
43. Brookside 93. Rosebud 143. Preston 193. Ballarat-1001 Sturt St
44. Williamstown 94. Brimbank 144. Hornsby 194. North Sydney
45. Oxford Square 95. Loganholme 145. Sunnybank Plaza 195. Wagga Wagga
46. Torquay 96. Fortitude Valley 146. Pakenham 196. Alice Springs
47. Adelaide Markets 97. Cairns Central 147. Mentone 197. Busselton
48. Lake Haven 98. Toowong 148. South Melbourne 198. Dapto
49. Morley 99. Karrinyup 149. Bayswater (Eastern Ranges) BBC 199. Dandenong and Casey Cardinia BBC
50. Casey Central 100. Clyde 150. Mosman Junction 200. Darwin

*Pitt & Hunter Streets branch closed in 2023 due to landlord’s decision to redesign the building.

# BBC = Business Banking Centre



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