• Customers

New NAB CEO pens letter of thanks and support to customers

New NAB CEO Andrew Irvine has written to customers reiterating NAB’s support on issues, including the rising cost of living and scams.

• 02.04.2024
• 2 min read

• Cyber Security

Digital ID explained

• 26.03.2024
• 3 min read

• Scams

NAB expands payment alert technology to target invoice scams

NAB will expand its suspicious payment alerts to target invoice and romance scams as new insights reveal Australians are willing to let their bank know and share more information about them and their banking to protect them from criminals.

• 22.03.2024
• 4 min read

• Scams

“No, mate, I’m not going to do it until I speak to somebody from NAB.”

This is the moment a scam savvy customer stopped a criminal in his tracks.   NAB customer Ray from NSW recognised the red flags of a scammer trying to impersonate the bank who was encouraging him to click a link in a text message.

• 28.02.2024
• 3 min read

• Customers

Getting the basics right for customers, industry and community

NAB CEO Ross McEwan delivered a speech at an ABA and TTBC event about strengthening the banking industry and delivering for customers.

• 22.02.2024
• 1 min read

• Scams

NAB warns social media ticket selling scams could make for a cruel summer

Music fans desperate to attend sold out concerts are being warned about criminals hacking social media accounts and selling bogus tickets to the victim’s unwitting friends.

• 13.02.2024
• 3 min read

• Scams

Romance scams on the rise: NAB shares top tips to avoid more than a broken heart

On the eve of Valentine’s Day, Aussies are being warned to remain vigilant for scammers, with NAB data revealing the number of customers reporting a romance scam has increased 29% year-on-year.

• 08.02.2024
• 4 min read

• Cyber Security

NAB launches free small business cyber assessment tool with Microsoft to help prepare against attacks

NAB has partnered with Microsoft to deliver a free cyber assessment tool to help Aussie small businesses prepare for and bounce back from a cyber attack.

• 19.01.2024
• 2 min read

• Scams

New year, new scams: NAB reveals top six to watch out for in 2024

NAB has today revealed AI voice scams and QR code phishing are among the emerging scams to watch out for in 2024, according to the bank’s fraud and cybersecurity experts.

• 11.01.2024
• 3 min read

• Scams

Explainer – top six scams to watch out for in 2024

NAB shares the top six scams to watch out for in 2024, including AI voice impersonation scams.

• 11.01.2024
• 1 min read

• Cyber Security

NAB responds to Government’s Cyber Security Strategy

• 22.11.2023
• 1 min read

• Full Year Results

Taking the ‘hard’ out of hardship

In FY23, NAB Assist’s Iqbal Nor has helped NAB customers experiencing financial hardship get back on their feet.

• 09.11.2023
• 1 min read

• Cyber Security

Cyber-attacks know no boundaries and the front line of defence starts with us all

• 11.10.2023
• 2 min read

• Scams

Scams: be alert to the red flags

Scams can happen to anyone. Banks like NAB have a crucial role to play helping customers to bank as safely as possible and identify red flags.

• 22.09.2023
• 1 min read

• Scams

NAB’s tips on how to avoid social media scams

NAB is working with Australians to ensure they remain vigilant amid a rise in social media scams on platforms.

• 09.08.2023
• 3 min read

• Scams

NAB removes links in text messages to protect customers

• 07.07.2023
• 1 min read