• Media Release

NAB and Plenti switch on PayTo for personal loan customers

Customers of fintech lender Plenti now have a faster and more simple way to make additional loan repayments through NAB’s Pay by Bank.

• 24.07.2024
• 1 min read

• Podcasts

Podcast: Digital finance trends improving customer service

• 18.07.2024
• 1 min read

• Podcasts

What it means to be ‘customer obsessed’ at Amazon

• 04.07.2024
• 1 min read

• Scams

Customers abandon more than $100m in possible scam payments

NAB’s payment alerts have seen customers abandon more $100 million in payments in the 15 months since the initiative was introduced to digital banking, new insights reveal.

• 01.07.2024
• 3 min read

• Digital Banking

No card? No worries, we’ve got you.

NAB customers can now view their full physical card details digitally in the app, including the card number, expiry date, and CVV, for all consumer debit and credit cards.  

• 26.06.2024
• 1 min read

• Scams

Explainer – three travel scams to watch out for while chasing a European or North American summer

NAB shares the three travel scams to watch out for as hundreds of thousands of Aussies prepare escape winter down under and travel to Europe or North America.

• 06.06.2024
• 1 min read

• Podcasts

Podcast: What are ‘hype cycles’ and why are they important to developing tech?

• 23.05.2024
• 1 min read

• Digital Banking

NAB earns ‘Best Retail Bank for Digital’ for making banking easy and secure

• 26.04.2024
• 1 min read

• Technology

Podcast plug: Talking Digital ID and Verifiable Credentials, with Stephen Wilson

• 24.04.2024
• 1 min read

• Technology

Podcast plug: Futurist Ross Dawson on humans and AI achieving more together

• 11.04.2024
• 1 min read

• Digital Banking

PayPal given a special home in the NAB app

NAB customers who love PayPal can now add and manage the cards they use for these payments through their bank app.

• 03.04.2024
• 1 min read

• Digital Banking

Podcast plug: How fintech Trovata could signal the ‘death of the highlighter’ for business

• 29.03.2024
• 1 min read

• Scams

NAB expands payment alert technology to target invoice scams

NAB will expand its suspicious payment alerts to target invoice and romance scams as new insights reveal Australians are willing to let their bank know and share more information about them and their banking to protect them from criminals.

• 22.03.2024
• 4 min read

• Digital Banking

Towards safer alternatives – NAB welcomes Government direction in relation to the practice of screen scraping

In August 2023, the Government released a discussion paper asking for feedback from organisations to inform its policy development options for regulating screen scraping practices. NAB welcomes the Government’s direction in relation to screen scraping practices and the movement towards safer alternatives.

• 13.02.2024
• 1 min read

• Podcasts

Podcast plug: Reflections from CES

In the latest episode of NAB Digital Next, host Brad Carr reflects on his recent visit to one of the world’s most influential tech and innovation trade shows, CES (Consumer Electronics Show) in Las Vegas.

• 06.02.2024
• 1 min read

• Podcasts

Podcast plug: A futurist’s perspective with Andy Hines

In the latest episode of NAB Digital Next, host Brad Carr speaks with Andy Hines from the University of Houston’s Foresight Program who brings us the futurist perspective and methodology.

• 25.01.2024
• 1 min read