• Digital Banking

NAB earns ‘Best Retail Bank for Digital’ for making banking easy and secure

• 26.04.2024
• 1 min read

• Scams

Swipe Left on Scammers

When a woman in her 80s turned to Tinder, she thought she met someone special. Instead, she nearly parted ways with her life savings.

• 19.04.2024
• 2 min read

• Scams

Scammers foiled after demanding the kitchen sink

Hobart banker Sarah Woods put a stop to scammers who wanted an elderly customer to lie about kitchen renovations, saving him from losing $10,000.

• 12.04.2024
• 2 min read

• Scams

NAB expands payment alert technology to target invoice scams

NAB will expand its suspicious payment alerts to target invoice and romance scams as new insights reveal Australians are willing to let their bank know and share more information about them and their banking to protect them from criminals.

• 22.03.2024
• 4 min read

• Scams

Love bomb reveals a romance scam

• 21.03.2024
• 3 min read

• Customers

$25 million dollar scam attempt foiled by NAB bankers

Every year, thousands of Australians are impacted by scams. From investment scams to invoice scams, they are becoming more sophisticated and have been growing exponentially over the past few years. It was this sophistication that almost cost NAB customer, John Smith $25 million.

• 20.03.2024
• 2 min read

• Scams

“No, mate, I’m not going to do it until I speak to somebody from NAB.”

This is the moment a scam savvy customer stopped a criminal in his tracks.   NAB customer Ray from NSW recognised the red flags of a scammer trying to impersonate the bank who was encouraging him to click a link in a text message.

• 28.02.2024
• 3 min read

• Customers

Getting the basics right for customers, industry and community

NAB CEO Ross McEwan delivered a speech at an ABA and TTBC event about strengthening the banking industry and delivering for customers.

• 22.02.2024
• 1 min read

• Scams

NAB warns social media ticket selling scams could make for a cruel summer

Music fans desperate to attend sold out concerts are being warned about criminals hacking social media accounts and selling bogus tickets to the victim’s unwitting friends.

• 13.02.2024
• 3 min read

• Scams

Romance scams on the rise: NAB shares top tips to avoid more than a broken heart

On the eve of Valentine’s Day, Aussies are being warned to remain vigilant for scammers, with NAB data revealing the number of customers reporting a romance scam has increased 29% year-on-year.

• 08.02.2024
• 4 min read

• Scams

NAB banker stands their ground to stop an investment scam 

• 25.01.2024
• 2 min read

• Scams

New year, new scams: NAB reveals top six to watch out for in 2024

NAB has today revealed AI voice scams and QR code phishing are among the emerging scams to watch out for in 2024, according to the bank’s fraud and cybersecurity experts.

• 11.01.2024
• 3 min read

• Scams

Explainer – top six scams to watch out for in 2024

NAB shares the top six scams to watch out for in 2024, including AI voice impersonation scams.

• 11.01.2024
• 1 min read

• Scams

Scam Save at St Ives

A NAB Branch Manager from St Ives has helped save a customer $400k from a sophisticated invoice scam.

• 02.01.2024
• 3 min read

• Branches

Maryborough miracle: Bankers confront scammer and save elderly woman from losing $10,000

Two NAB bankers at a regional Victorian branch have confronted a criminal on the phone, saving an elderly local woman from losing $10,000 to a complex and convincing phishing scam.

• 14.12.2023
• 4 min read

• Agribusiness

Regional business owners urged to stay alert to scam red flags this holiday season

With many businesses in regional Australia facing into peak trading season, NAB’s Executive for Regional and Agribusiness Khan Horne has some timely tips for business owners to stay vigilant for business scams.

• 13.12.2023
• 3 min read