• Scams

NAB welcomes Australian Government Scam Codes Legislation consultation

NAB today welcomed the release of draft legislation that will establish the Scams Prevention Framework, putting in place Scam Codes across digital and social media companies, telecommunications providers and banks to protect Australians from scams.

• 13.09.2024
• 1 min read

• Scams

Explainer – The footy fans’ guide to ticket scams

As the AFL finals series continues and NRL’s begins, NAB is urging supporters to be vigilant to avoid ticket scams.

• 11.09.2024
• 1 min read

• Scams

Explainer – three travel scams to watch out for while chasing a European or North American summer

NAB shares the three travel scams to watch out for as hundreds of thousands of Aussies prepare escape winter down under and travel to Europe or North America.

• 11.09.2024
• 1 min read

• Scams

NAB and AFP warn Australians on scams

NAB Executive Group Investigations Chris Sheehan joined Australian Federal Police (AFP) Acting Assistant Commissioner Cyber Commander Chris Goldsmid for a discussion at an Trans-Tasman Business Circle event in Sydney on Wednesday.

• 29.08.2024
• 3 min read

• Scams

“It was just too believable”

A seemingly innocent message allegedly from “Microsoft” telling NAB customer Philip Waller his computer had been hacked was the start of a sophisticated scam. While NAB was able to recover retiree Philip’s funds – approximately $10,000 – the 68-year-old is sharing his story during Scams Awareness Week to help educate others so they can protect themselves.

• 26.08.2024
• 5 min read

• Scams

“For your eyes only”: the bankers in a 24/7 fight against remote access scams

Laura* thought she was transferring nearly $5,000 at the request of a NAB banker. If the transaction had gone through, she could have lost her life savings of more than $100,000. 

• 20.08.2024
• 3 min read

• Scams

From near scam-astrope to customer victory. How vigilance saved a NAB customer $3 million

When Jamie*, a NAB business customer, received a text from his EA, asking him about the weather in Darwin, he knew something wasn’t quite right.

• 09.08.2024
• 3 min read

• Scams

We must stop the crime before it happens to stem the scam epidemic

NAB Executive, Group Investigations, Chris Sheehan writes about how NAB is working to stem the scams epidemic, and the Australian Government’s intended Scam Code model.

• 29.07.2024
• 4 min read

• Scams

Customers abandon more than $100m in possible scam payments

NAB’s payment alerts have seen customers abandon more $100 million in payments in the 15 months since the initiative was introduced to digital banking, new insights reveal.

• 01.07.2024
• 3 min read

• Economy

Australia needs best alarm system on the street: NAB CEO addresses ABA Conference

In a panel discussion at the ABA Conference, NAB CEO Andrew Irvine discussed how the industry was responding to key issues including housing, cost-of-living, and scams and fraud.

• 26.06.2024
• 3 min read

• Scams

How to avoid tax time scams

As the end of financial year approaches, NAB highlights common tax time scams and the red flags to watch out for.

• 24.06.2024
• 3 min read

• Scams

Banker’s instinct thwarts a scammer’s demand for fast payment

When an elderly customer walked into a South Australian branch shaking, with the words ‘fast payment’ written on a piece of paper, NAB customer advisor Tania Oxenham knew something wasn’t right.

• 14.06.2024
• 4 min read

• Scams

Aussies travelling abroad warned about international summer of scams

Australians heading overseas to chase a European or North American summer are being urged to get scam savvy to avoid a holiday from hell. Criminals are expected to target major sporting events and big international concerts, just as hundreds of thousands of Australians and their families prepare to jet off overseas.

• 06.06.2024
• 3 min read

• Scams

Explainer – three travel scams to watch out for while chasing a European or North American summer

NAB shares the three travel scams to watch out for as hundreds of thousands of Aussies prepare escape winter down under and travel to Europe or North America.

• 06.06.2024
• 1 min read

• Scams

Car scammers hit a roadblock

A NAB customer thought she was days away from taking home her brand new $100,000 car.  Instead, she was in the process of handing her life savings over to a criminal.

• 28.05.2024
• 4 min read

• Digital Banking

NAB earns ‘Best Retail Bank for Digital’ for making banking easy and secure

• 26.04.2024
• 1 min read