• Technology

A day in the life of the human behind NAB’s ‘Customer Brain’

Ever wondered what Data + Artificial Intelligence (AI) ‘experts’ do? Interested in how data and AI powers are making the bank safer and simpler? Here is a look into this world with NAB’s Head of Customer Decisioning, Lisa.

• 05.09.2024
• 2 min read

• Technology

A Day in the Life of a ‘Prompt Engineer’

• 29.08.2024
• 3 min read

• Innovation

A Day in the Life – Working in Privacy and Data Ethics

Ever wondered what Data + Artificial Intelligence (AI) ‘experts’ do? Interested in how data and AI powers are making the bank safer and simpler? Here is the second look into this world with NAB’s Privacy Lead in Privacy and Data Ethics, Jay. 

• 21.08.2024
• 2 min read

• Podcasts

Current and emerging digital trends – snapshot series

Join the NAB Digital Next podcast for a special 15min snapshot series on digital trends.

• 15.08.2024
• 1 min read

• Climate

Smarter ways to manage energy usage, solved by the meter

Energy markets in Australia, New Zealand and other advanced economies are now undergoing a transformation. Bluecurrent chief executive Neil Williams, says the widespread use of smart meters provides a level of data and capability that lets retailers and others create products that customers want.

• 15.08.2024
• 4 min read

• Innovation

A Day in the Life – Working in Data + AI

This August, we’re bringing NAB’s in-house Data + AI Month outside with a ‘Day in the Life’ series that explores these futuristic roles at NAB. Here is the first look into this world with NAB’s Principal Data Scientist, Adrian.

• 15.08.2024
• 2 min read

• Podcasts

Podcast: Emotional Intelligence (EI) in the AI Era with Stephanie Tranquille

In the latest episode of NAB Digital Next, host Brad Carr, NAB’s Executive Innovation & Partnerships, speaks with Stephanie Tranquille, an expert in Emotional Intelligence (EI).

• 01.08.2024
• 1 min read

• Scams

We must stop the crime before it happens to stem the scam epidemic

NAB Executive, Group Investigations, Chris Sheehan writes about how NAB is working to stem the scams epidemic, and the Australian Government’s intended Scam Code model.

• 29.07.2024
• 4 min read

• Podcasts

Podcast: Digital finance trends improving customer service

• 18.07.2024
• 1 min read

• Podcasts

What it means to be ‘customer obsessed’ at Amazon

• 04.07.2024
• 1 min read