Government measures provide crucial aid: NAB CEO



NAB CEO Ross McEwan has welcomed the support packages announced by the Federal Government and NSW Government, which will provide crucial help to those impacted by the latest COVID-19 restrictions.

“Throughout this pandemic both the Federal Government and state governments have taken decisive actions to help businesses survive and keep people in jobs.

“These measures go to the heart of where support is need, providing much needed aid to those temporarily out of work or where businesses have had to close their doors through no fault of their own.

“Our bankers stand ready to help customers who need it. Every customers’ situation is different and our bankers will work with customers to provide the right support that suits their situation, which could be setting up a reduced payment plan, restructuring a loan or providing a temporary payment break.

“We have seen how resilient Australians have been throughout this pandemic and we have thousands of bankers ready to help get our customers to the other side.

“Getting more Australians vaccinated is the key to unlocking greater freedoms and a more normal life for all of us. We’re exploring how we could use our major buildings as hubs so that any of our 31,000 colleagues who still need to be vaccinated can be. In the meantime, we’re also providing our people with the flexibility they need to make it easier to get vaccinated, including through paid pandemic leave or sick leave.”

Last week, NAB announced further support measures available to customers.

Business customers struggling with the impacts of COVID-19 are encouraged to call their banker or the NAB Business Customer Care Team. Individuals who need help can call NAB Assist on 1800 701 599.

Further information on support available can be found at




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