NAB announces new JobKeeper hotline – 1800 JOB KEEPER

Share

Share

NAB has expanded its support measures for businesses impacted by COVID-19, announcing a new dedicated hotline for customers to access funds ahead of the Government’s JobKeeper payments being available in May.

The new hotline for NAB customers, 1800 JOB KEEPER (1800 562 533), will provide eligible JobKeeper businesses with a faster way to access temporary financial assistance options.

“We strongly support the actions the Government is taking and our bankers are working overtime to provide assistance to the thousands of requests for help we’ve received so far,” NAB CEO Ross McEwan said.

“We’ve today launched a dedicated hotline for customers needing support with temporary JobKeeper finance and we’ll also expedite any requests we’ve already received from customers so far.

“We recognise this funding is critical to keeping businesses afloat, people in jobs, and food on the table for the many people who are doing it tough right now.

“We’re working as quickly as we can, with more than 350 people retrained to support customer facing roles so far, so we can support as many customers as we can over this hurdle.”

Customers can contact 1800 JOB KEEPER, speak directly to their banker or lodge a request for this assistance via www.nab.com.au/jobkeeper.

These measures build on a number of other initiatives NAB has launched to support customers through COVID-19 including home loan pauses, business loan deferrals, the Business Support Loan, merchant fee waivers and assistance for credit card and personal loan customers.

NAB customers can visit nab.com.au/coronavirus for more information.

Background:

  • The NAB customer hotline is 1800 JOB KEEPER (1800 562 533)
  • The hotline is available from 8.00am – 8.00pm AEST, 7 days a week.
  • More information about the temporary assistance is available at nab.com.au/jobkeeper
  • More information about all the support measures for business and personal banking customers is available at nab.com.au/coronavirus

Economy

SEE ALL TOPICS

Related Articles

  • Disaster relief

The banker, the bowser and the community that didn’t give up

How a local BP and NAB Banker helped the Redland Bay community in the aftermath of Cyclone Alfred.

  • 04.04.2025
  • Time to read 2 min read
  • Customers

Polka riding the growth wave of non-alc

Adelaide-based Polka is riding the booming growth wave of non-alcoholic beverages with a unique range of great tasting products and the support of Australia’s biggest business bank, NAB.

  • 31.03.2025
  • Time to read 3 min read
  • Property

One small step for Portal Pay, one giant leap for property managers

NAB and MRI are saving property managers time with a new integration that will make reconciliation of rental payments simpler and easier.

  • 24.03.2025
  • Time to read 3 min read

Quick links

Business Research and Insights

For more economic news, insights and analysis, visit NAB’s Business Research and Insights