NAB extends Mr Fluffy relief package

Share

Share

National Australian Bank today announced it will extend its relief package for customers affected by Mr Fluffy loose fill asbestos insulation to include properties in New South Wales.

 

All NAB customers affected by the matter are eligible for support and are encouraged to contact the bank to discuss their individual circumstances. Business customers should contact their banker.

 

NAB Retail General Manager NSW South and ACT Irene Rowlands said the relief measures would help customers facing a difficult situation that was not of their making.

 

“We have extended our relief package to customers in New South Wales affected by Mr Fluffy asbestos insulation so they have the same financial relief we have offered our ACT customers,” she said.

“NAB is committed to supporting affected customers while they are going through a difficult time.

 

“We are working closely with the ACT and NSW Governments, and the relevant government agencies to ensure customers get the support they need during this process.”

 

Included in the package of relief measures that NAB will consider for NAB customers facing financial difficulty as a result of the asbestos insulation matter are:

 

  • Suspending home loan repayments

 

  • Waiving costs and charges for withdrawing term deposits early

 

  • Waiving home loan and personal loan fees and charges

 

  • Credit card and personal loan relief where appropriate

 

  • Support to restructure other existing banking facilities

 

For more information and assistance, customers can visit their local NAB branch, contact their banker directly or call NAB Care 1800 701 599.

 

Announcements

SEE ALL TOPICS

Related Articles

  • Technology

NAB and Amazon launch PayTo® payment for Amazon.com.au customers

Customers shopping on Amazon.com.au can now use ‘PayTo’ to make a purchase directly from their bank account in a seamless, secure way, removing the need to provide card details.

  • 31.01.2025
  • Time to read 2 min read
  • Economy

NAB’s Chair and CEO address shareholders at the 2024 AGM

NAB Chair Philip Chronican and CEO Andrew Irvine addressed shareholders at NAB’s 2024 Annual General Meeting (AGM) in Melbourne today.

  • 18.12.2024
  • Time to read 1 min read
  • Announcements

NAB announces sale of remaining 20% stake in MLC Life Insurance

NAB has today announced it has entered into an agreement to sell its remaining stake in MLC Life Insurance to Nippon Life Insurance Company for $500 million.

  • 11.12.2024
  • Time to read 1 min read

Quick links

National Australia Bank — NAB

Sometimes When The Unexpected Happens, We Realise What We Truly Value. Whether A Home, Farm, Business Or Your Passion, NAB Is Here To Support You.

Business Research and Insights

For more business news and analysis, visit NAB’s Business Research and Insights.