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Podcast: Digital finance trends improving customer service

  • Published on 18.07.2024
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In the latest episode of NAB Digital Next, guest host Alysia Abeyratne, NAB’s senior manager in Digital Policy speaks with Vinoy Kumar, senior partner at Partners in Performance, on digital finance trends.

Partners in Performance is an international management consultancy based out of Singapore.

The podcast dives into:

  • Improving customer experience in financial services and how data and analytics can help.
  • Emerging trends of collaboration between FinTechs and financial bodies in Asia.
  • Endorsement of responsible innovative breakthroughs by regulators.

Listen to the full episode on SoundCloud, Spotify or Apple Podcast.

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