• Scams

Why ‘helpful friction’ is crucial in the battle against scammers

Banks have introduced measures to protect customers from scammers but more needs to be done. This may mean slowing down in a world where everything is speeding up.

• 30.11.2023
• 11 min read

• Scams

No love lost: NAB banker breaks up a romance scam

By asking a simple question, NAB banker Rosa, began to unravel an elaborate romance scam even her customer was unaware of.

• 30.11.2023
• 2 min read

• Scams

Insights into a decade of scams

• 29.11.2023
• 3 min read

• Scams

$50m in potential scam payments saved thanks to NAB payment alerts

• 29.11.2023
• 3 min read

• Scams

NAB welcomes ABA Scam-Safe Accord

NAB today welcomed the release of the Australian Banking Association (ABA) Scams-Safe Accord as part of ongoing efforts to tackle the scam epidemic targeting Australians.

• 24.11.2023
• 1 min read

• Scams

Unmasking the caravan scam trying to roll away with your money

• 24.11.2023
• 4 min read

• Full Year Results

Taking the ‘hard’ out of hardship

In FY23, NAB Assist’s Iqbal Nor has helped NAB customers experiencing financial hardship get back on their feet.

• 09.11.2023
• 1 min read

• Scams

Cheap tickets to a sold-out concert? NAB warns it could be a ticket scam

NAB has introduced more proactive alerts to digital banking to help keep Australians safe from ticket scams. Many ticket scams start on digital platforms like Tinder, Gumtree, Facebook Marketplace and Outlook.

• 02.11.2023
• 3 min read

• Scams

NAB joins forces with financial counsellors on scams and cost of living

• 09.10.2023
• 2 min read

• Scams

Riverland bankers foil sophisticated phone scam

Quick thinking by NAB bankers in South Australia has stopped an elderly couple from losing nearly $10,000 to an elaborate and convincing phone scam.

• 06.10.2023
• 4 min read

• Scams

Scams: be alert to the red flags

Scams can happen to anyone. Banks like NAB have a crucial role to play helping customers to bank as safely as possible and identify red flags.

• 22.09.2023
• 1 min read

• Media Release

Balancing speed and safety in the digital economy

NAB CEO Ross McEwan delivered a speech to an ALCC event on economic conditions and new scam research from NAB.

• 07.09.2023
• 5 min read

• See Through Scams

See Through Scams – Business

The latest video from NAB’s education and awareness campaign to help Australians – young and old – See Through Scams.

• 07.09.2023
• 1 min read

• Scams

An SOS to SMEs: See Through Scams

Among the risks I’ve helped our business customers manage during more than 30 years in my banking career with NAB, scams have become one of the most alarming and potentially devastating.

• 30.08.2023
• 3 min read

• Scams

NAB’s tips on how to avoid social media scams

NAB is working with Australians to ensure they remain vigilant amid a rise in social media scams on platforms.

• 09.08.2023
• 3 min read

• Scams

NAB’s scam alerts intervene in $270 million worth of payments

NAB has intervened in more than $270 million worth of customer payments which raised scam concerns in the four months between March and July, according to new insights.

• 17.07.2023
• 4 min read