NAB announces WA bushfire disaster relief package

Share

Share

NAB has today announced its disaster relief package for customers affected by the recent bushfires in Gidgegannup and Perth Hills, Western Australia.

If you’re a NAB customer affected by the bushfires, we can provide financial relief by:

  • Suspending home and personal loan repayments and waiving application fees and charges.
  • Waiving fees and charges for withdrawing term deposits early.
  • Supporting business banking customers to restructure existing bank facilities.
  • Providing credit card relief.
  • Providing access to complimentary, professional and confidential counselling.

NAB State Business Bank Executive WA, Jeff Pontifex, said it has been a difficult time for the communities in Gidgegannup and the Perth Hills.

“We know this has impacted a lot of people – we are here to help and the number one priority is to stay safe,” Mr Pontifex said.

“We are here to support all NAB customers, colleagues and the wider community. Anyone who needs assistance or advice can contact us so we can discuss their circumstances and work out the best way to help.”

Further assistance

  • Customers who need help with their finances can visit their nearest open NAB branch, contact their banker directly, call NAB Assist on 1800 701 599 (8am-8pm Mon-Fri, or 9am-1pm on Saturdays AEST/AEDT) or visit nab.com.au/disaster.
  • Small business that need help can call 1300 961 577.
  • Agri customers that need help can contact their banker.
  • For emergency claims, or general insurance, call 1300 555 013.
  • For Property and motor vehicle insurance assistance, call 132 652.

For further information:

Media

Calum Young                                                            NAB Media Line

M: +61 (0) 472 863 630                                              M: +61 (03) 8641 0180

Economy

SEE ALL TOPICS

Related Articles

  • Media Release

Bank in a box rolls into Kingaroy

After more than 100 years of supporting residents, NAB’s Kingaroy branch will temporarily close starting Wednesday, 30 July to begin a $2.6 million upgrade aimed at creating a more welcoming and practical space for our customers.

  • 30.07.2025
  • Time to read 1 min read
  • Personal finance

The banking hack that’s saved Aussies over half a billion dollars

More than seven million Australians have signed up to NAB’s $0 monthly account fee transaction account, saving customers a combined $500 million in account fees since 2010. It remains the only $0 account fee transaction account offered by a major bank in Australia.

  • 29.07.2025
  • Time to read 3 min read

Quick links

Business Research and Insights

For more economic news, insights and analysis, visit NAB’s Business Research and Insights