NAB moves online business banking platform to the cloud



NAB has today announced the successful migration of NAB Connect to Amazon Web Services (AWS), the first major Australian bank to move its business banking platform to the cloud.

As Australia’s leading business bank, more than 70,000 business customers across Australia use NAB Connect for their online banking requirements. With $141 billion worth of payments processed on NAB Connect in August alone, the cloud migration ensures the platform remains resilient and reliable, allowing owners to focus their time on serving customers and running their business.

NAB Executive Enterprise Technology, Steve Day says AWS service Amazon Elastic Compute Cloud (EC2) provides secure and scalable compute capacity reducing operational risk and cost, while supporting platform resilience.

“The migration to cloud has already benefited customers from fewer platform interruptions, allowing us to deliver a seamless customer experience through fluctuations in demand. For example, we supported a 42 per cent increase in usage due to EOFY transactions.

“Our customers are busy running their businesses, and want their online banking experience to be reliable, simple and secure. This migration allows us to develop new services to help our business customers drive operational efficiencies, without disrupting their day-to-day activities,” Mr Day said.

“AWS gives us flexible infrastructure that can be modified securely in minutes as opposed to days and weeks. Our infrastructure maintenance times have reduced by 60 per cent, giving our engineers more capacity to innovate and test new services to better serve customer needs.”

AWS Director of Enterprise in Australia and New Zealand, Karl Durrance, said, “We have been working with NAB since 2013 and are pleased to support them as they take another step forward in their cloud transformation journey. As technology continues to transform the way Australians bank, we look forward to helping NAB to leverage the flexibility, security, and scalability of AWS to grow their platform and better connect with their customers by delivering seamless, personalised banking solutions.”

Leveraging AWS, the NAB Connect platform will benefit from enhanced fraud detection by using Amazon GuardDuty, a threat detection service that continuously monitors for malicious activity and unauthorised behaviour on NAB’s account and workloads. As well as the introduction of AWS Auto Scaling, which monitors the application and automatically adjusts capacity to maintain steady and predictable performance.


NAB Connect features include:

Multiple account users
  • Add and manage multiple users and create different authorisation levels with varied levels of capability.
Uncapped payment transfers
  • Transfer amounts are only limited by the funds available and the daily payment limits set.
International payment and foreign exchange services
  • Book foreign exchange deals and view currency conversion rates before transferring.
Invoice finance
  • Sell uncollected invoices to us and we’ll make up to 80% of the eligible invoice value available within one business day.
Fast payments
  • Create a unique business PayID and make and receive real-time one-to-one payments.
Third-party capability
  • Avoid manual reconciliation by downloading financial files directly to most accounting programs.



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