Digital Banking

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NAB Article

  • Innovation

Hands-free banking: “Alexa, ask NAB if I’ve been paid”

NAB customers can now perform tasks such as requesting their account balance or getting details on their latest deposits, simply by asking their Amazon Alexa-enabled device.

  • 17.01.2018
  • Time to read 2 min read

NAB Article

  • Innovation

Let’s get Digital in 2018

As customer behaviour changes, with new technology often driving the latest digital experiences for consumers, NAB’s Executive General Manager Digital & Innovation Jonathan Davey shares his thoughts on the new and emerging experiences that customers can expect to see in 2018.

  • 14.01.2018
  • Time to read 3 min read
  • Digital Banking

Australia a nation of last minute Christmas shoppers

Christmas will seemingly catch millions of Australians off-guard this week as they make a last minute beeline for the shops, according to analysis by NAB.

  • 18.12.2017
  • Time to read 2 min read
  • Innovation

NAB doubles down on investment into innovation hub

NAB will more than double its investment into its innovation hub, NAB Labs, as well as increasing the NAB Labs workforce by 70 per cent in 2018, as it continues to deliver new experiences for customers.

  • 12.12.2017
  • Time to read 2 min read

NAB Article

  • Innovation

600 technology specialists to join NAB

As part of its recently released updated strategy, NAB will immediately hire 600 technology specialists in the areas of software engineering, data, architecture and security.

  • 09.11.2017
  • Time to read 2 min read
  • Innovation

Supporting customers in the digital age

NAB Executive General Manager Business Transformation, Anne Bennett, today delivered the following speech at the FST Media ‘Future of Financial Services’ event in Sydney.

  • 09.11.2017
  • Time to read 14 min read
  • Digital Banking

Aussies to spend up before stopping to watch the Cup

Australians will enjoy a week of spending before pausing to watch the big race, according to analysis of NAB customer transactions across previous Melbourne Cup days.

  • 03.11.2017
  • Time to read 2 min read
  • Innovation

NAB, CBA, and Westpac build next generation of mobile payments and wallets in Australia

New app to enable free and instant payments to consumers and small businesses
The Commonwealth Bank, Westpac, and National Australia Bank are working together to build the next generation of mobile payments and wallets in Australia.

  • 30.10.2017
  • Time to read 3 min read

NAB Article

  • Innovation

Talk to NAB with the Google Assistant

NAB customers now have more choice in the way they can get answers to basic banking questions, with the launch of ‘Talk to NAB’ as part of the ‘Google Assistant’ platform, a first for banking in Australia.

  • 05.10.2017
  • Time to read 1 min read
  • Business

Australia’s first virtual banker for business customers

NAB is the first bank in Australia to launch a digital virtual banker specifically for business customers, enabling them to receive instant answers and assistance with common banking questions and tasks.

  • 03.09.2017
  • Time to read 2 min read
  • Private

Record number of young Australians turning to international and domestic shares to build wealth

Australian investors, as young as 18, are turning to the sharemarket in record numbers to build their wealth, according to new data released by nabtrade today.

  • 31.08.2017
  • Time to read 3 min read
  • Digital Banking

Real-time information to help customers know who’s charging

Our market leading Look Who’s Charging feature has won the Money Magazine best of the best award for ‘Best Innovative Banking Feature’.

  • 21.08.2017
  • Time to read 1 min read

NAB Article

  • Business

New unsecured $50,000 financing to help Australian small businesses grow faster

National Australia Bank (NAB) today announced it will be the first Australian bank to offer a complete suite of unsecured, self-service digital financing facilities to help small business customers grow their business faster and easier.

  • 31.07.2017
  • Time to read 1 min read

NAB Article

  • Digital Banking

NAB retail and call centre staff to be rewarded for great customer outcomes

NAB is changing the incentives program for its most senior branch and contact centre managers, to reward delivery of great customer outcomes, leadership, and performance.

  • 31.07.2017
  • Time to read 2 min read
  • Business

From waste product to Aussie icon – Murray River Salt

Recently our chairman Ken Henry visited Mildura customer Murray River Salt to talk about their business, it’s environmental practices and plans for the future.

  • 20.06.2017
  • Time to read 1 min read
  • Digital Banking

Travel Tips at your fingertips

Just landed in London and not sure how much bang you’ll get for your Aussie buck? Or perhaps you’re mid transit in Singapore and doing a spot of shopping, but unsure whether to pay for your purchase in local or Australian currency?

These are just a couple of the common pain points faced by travellers that NAB’s mobile banking app Travel Tools, developed in collaboration with Visa and Canadian Imperial Bank of Commerce (CIBC), will help customers address on their next trip.

  • 04.06.2017
  • Time to read 3 min read